Effective Date: July 1, 2024
1. Introduction
Docod.ai ("we", "our", or "our company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information from users when accessing or using the website https://docod.ai and its associated services.
2. Information We Collect
a) Personal Information
We may collect personal information that you provide directly to us, such as:
• Full name
• Email address
• Company name (optional)
• Payment and billing data
• Other information provided during platform use or support contact
b) Usage and Navigation Data
We automatically collect certain technical data about how you use our website:
• IP address
• Browser type
• Operating system
• Pages accessed
• Date and time of access
• Duration of stay and actions performed on the platform
3. How We Use Your Information
We use your information for the following purposes:
• Service provision: Create and manage your account, process payments, and deliver platform access
• Continuous improvement: Analyze usage behavior to enhance user experience and system performance
• Communication: Send relevant notifications, respond to support requests, and provide product updates
• Security: Detect and prevent suspicious activities or platform misuse
4. Information Sharing
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
• Service Providers: We work with trusted partners for payment processing, email delivery, hosting, and data analysis. These third parties only access data necessary to perform their functions and are contractually obligated to protect it.
• Legal Requirements: We may disclose data if required by law, court order, or to protect our legal rights, property, or the safety of our users.
5. Cookies and Tracking Technologies
We use cookies and similar technologies for:
• User authentication
• Traffic and performance analysis
• Remembering user preferences
You can configure your browser to refuse cookies, but this may limit the use of certain website features.
6. Data Security
We implement administrative, technical, and physical security measures to protect your information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You may, at any time:
• Access, update, or delete your data in your account
• Request complete removal of your data from our systems (subject to legal obligations)
• Unsubscribe from marketing communications via the "unsubscribe" link in our emails
8. Data Retention
We will retain your data while your account is active or for the time necessary to fulfill the purposes described in this policy, except if there is a legal requirement for retention for a longer period.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The most current version will always be available at https://docod.ai/privacy. Important changes will be notified by email or within the platform itself.
10. Contact Us
For questions or requests related to your privacy, please contact:
📧
[email protected]
📍 Codenroll Portugal – Brazil
